Return & Refund Policy
Return & Refund Policy
At Relixon™, your satisfaction is our top priority. If you face any issue with your order, we’re here to help. Please read our policy carefully.
Returns
- You may request a return within 30 days of receiving your order.
- To be eligible, items must be unused, in original condition, and original packaging.
- A valid proof of purchase (order confirmation or receipt) is required.
- Certain items (such as hygiene-related products or custom orders) may not be eligible for return.
Refunds
- Once we receive and inspect your return, we will notify you of approval or rejection.
- If approved, your refund will be processed within 5–10 business days to your original payment method.
- Shipping charges are non-refundable.
Exchanges
We only replace items if they are defective, damaged, or incorrect. For exchanges, please contact us directly.
Important Note
Please do not file a chargeback with your bank before contacting us. Most issues can be resolved quickly by our support team.
Contact Us
If you have any questions or need help with a return/refund:
📩 Email: relixon.official@gmail.com
📞 Or use our Contact Page.